The Future of Funeral Service Depends on Retention: Education and the Next Generation of Directors

The funeral profession is facing an unprecedented workforce challenge. While mortuary programs across the country are graduating more students than ever, retention during the first years of practice remains a significant concern. This session explores the connection between funeral service education and workforce sustainability. Drawing on current research, national trends in mortuary education, and practical insights from working with future funeral directors, this presentation will examine why burnout occurs, what new professionals need to succeed, and how employers and educators can work together to build stronger pathways into the profession. Participants will leave with strategies to better support early-career funeral directors, strengthen workplace culture, and improve long-term retention in funeral service.