Welcome to the Convention Continuing Education page! Here, you will find courses created by IFDA staff with the materials provided by the speakers at this year’s annual convention in conjuncture with a recording of their presentation.
Each course is FREE to take! That’s right! If you paid for and/or attended this year’s convention, you will receive a ConEd card for the course(s) of your choosing upon passing the quiz accompanying each course and completing the course. If you did not pay for/attend convention, there will be a fee ($10.00 per course per member or $25.00 per course per NON-member) for the creation of your ConEd card.
Please contact the office by emailing us at admin@iafda.org.
What are you waiting for? Enroll today!
Course Listing
A Fresh Look At The Funeral Consumer
What Will You Learn?
- Understand Generational Perspectives on Funeral Service.
- Identify Trends in Funeral Planning and Disposition Preferences.
- Adapt Funeral Service Approaches to Changing Consumer Expectations.
Duration: 39 Minutes and 42 Seconds
CE Credit: One
Donating 101 and Connecting with Purpose
What Will You Learn?
- Navigate the donation process with sensitivity and professionalism.
- Empowers individuals to responsibly guide families through the donation journey while connecting them to the meaningful impact of organ and tissue donation.
Duration: 38 Minutes and 3 Seconds
CE Credit: One
Engaging Your Community: Why it Matters and Practical Strategies
What Will You Learn?
- Identify key factors that influence a family’s choice of a funeral home beyond price.
- Explore and implement innovative community engagement strategies that align with their funeral home’s brand and values.
Duration: 44 Minutes and 2 Seconds
CE Credit: One
Funeral Service Loss Exposures and Risk Management
What Will You Learn?
- Risk management and professional liability that includes coverages in the marketplace.
Duration: 43 Minutes and 24 Seconds
CE Credit: One
Helping Children Navigate Loss
What Will You Learn?
- Develop an understanding of EveryStep’s grief and loss services and the support they provide.
- Explore the developmental stages of children and how their comprehension of death and grief evolves with age.
- Learn effective communication strategies for discussing children’s participation in funerals with families.
- Analyze common challenges that may arise when working with families navigating grief and funeral decisions.
- Engage in open discussion and Q&A to address specific scenarios and concerns related to children and funerals.
Duration: 49 Minutes and 1 Second
CE Credit: One
IOSME
What Will You Learn?
- Responsibilities of the Iowa Office of the State Medical Examiner, and an update on the Office’s plan for expansion.
Duration: 51 Minutes and 5 Seconds
CE Credit: One
KEYNOTE: From the Ashes: Surviving the Station Nightclub Fire
What Will You Learn?
- From Gina Russo: My objective is to let people understand what it’s like to survive something that should have killed me. To go on and live a very fulfilling life while 100 people lost theirs. I want to educate people about what went wrong and what has changed since the Station Night Club Fire. My journey took a turn I never expected but my goal is to live a meaningful life and to give back to so many who helped save my life.
Duration: 49 Minutes and 22 Seconds
CE Credit: One
Medicaid and Estate Recovery
What Will You Learn?
- This program is intended to continue a long-standing relationship between Iowa funeral directors and the Iowa Department of Health and Human Services Medicaid Estate Recovery Program
- Assist with day-to-day issues that may arise in the fulfillment of our mutual responsibilities in serving the people of Iowa.
Duration: 1 Hour 2 Minutes and 31 Seconds
CE Credit: One
Practical Self Care Strategies and Managing Burnout for Compassion Fatigue in Funeral Service
What Will You Learn?
- Funeral service is unlike many other professions. It can be isolating and taxing on your body. It is around the clock and many funeral homes lack the staffing. These challenges create roadblocks in funeral service and burn people out that want to create significant change and a meaningful difference. Because you want your career to be a marathon and not a sprint, this information will be critical to ensuring you longevity.
Duration: 53 Minutes and 29 Seconds
CE Credit: One
Preneed Motivators
What Will You Learn?
- Examine the demographics and behaviors of individuals who choose to prearrange their funerals, providing insight into who is most likely to take this step and why.
- Analyzes how consumers move through the consideration process, from initial awareness to final decision-making.
Duration: 34 Minutes and 59 Seconds
CE Credit: One
Preparing Your Funeral Home for Sale: Key Considerations
What Will You Learn?
- Staffing and what it means to potential buyers.
- Things to consider a few years before you are ready to sell.
- How buyers see the impact of headwinds such as an increasing cremation rate.
- What to know and ask of potential buyers.
Duration: 46 Minutes and 11 Seconds
CE Credit: One
The Convergence Between Mental Illness and Criminal Justice
What Will You Learn?
- Outline our mental health care delivery system in Iowa, and many of its pitfalls.
- How we criminalize our state’s mentally ill and how we got “here”.
- Discuss my book, Anyplace but Here, and the reflections outlined in the book and allow time for questions and answers.
Duration: 1 Hour 1 Minute and 30 Seconds
CE Credit: 1.5
What Your Families May Not Tell You About Your Funeral Home…But the Hairdresser and the Clergy Would
What Will You Learn?
- This fun and upbeat lecture addresses some shortcomings, interesting and often over-looked issues pertaining to our facilities, how we conduct business, how we treat the public, how our bodies look, and what the public, hairdresser, clergy, sales reps, trade embalmers see and observe behind the scenes.
Duration: 1 Hour 28 Minutes 8 Seconds
CE Credit: 1.5
